Reading a BOQ Before You Sign: What Every Admin Head Should Check
The bill of quantities (BOQ) is the most important document in a commercial fit-out contract. It is also the document most clients sign without reading carefully. After fifteen years of competitive tendering, these are the six areas where costs are most consistently inflated, omitted, or misrepresented.
What a BOQ should contain — and what it often does not
A well-prepared BOQ itemises every scope element — false ceiling sq ft rates, flooring sq ft rates, electrical point counts, AC tonnage and duct runs, plumbing points, furniture SITC (Supply, Install, Test, Commission) — at unit rates that allow you to compare across vendors on an apples-to-apples basis.
What a poorly prepared BOQ often omits: site protection and making-good costs (who pays to protect existing finishes during the works?), vertical transport charges on multi-floor buildings, statutory approvals and liaison costs, and the cost of obtaining and handing over as-built drawings on completion.
Six line-item categories to check before signing
In order of frequency of abuse:
- False ceiling — confirm whether rates include the primary and secondary grid, insulation, and access panels, or only the board itself. The delta between an all-inclusive rate and a board-only rate on a 5,000 sq ft floor is ₹4–8 Lakhs.
- Electrical — count actual points (power outlets, data, light fixtures, switches) and verify the rate is per point including conduit, cable, and board connection. Lump-sum electrical rates are a red flag.
- MEP provisional sums — "provisional sum for HVAC" is a cost avoidance mechanism. Push for itemised AC unit specifications, tonnage, and duct run lengths at unit rates.
- Flooring — confirm whether the rate includes levelling compound and adhesive, or only tile/vinyl supply and lay. Levelling compound on an uneven slab can add ₹40–60/sq ft.
- Furniture SITC — verify whether "supply" means ex-factory or delivered-and-installed, and whether assembly is included.
- Retention and defects liability — ensure the BOQ and contract define the retention percentage (typically 5–10%) and the defects liability period (minimum 12 months for all finishes).
In-house execution.
Single-point accountability.
From signage and in-branch graphics to full interior fit-outs — IBS manufactures and executes in-house, pan-India.